Account control
Delete your Cupid account
You can permanently delete your account directly inside Cupid. If you cannot access the app, our support team can help.
Fastest: delete in the app
- 1Sign in to Cupid
Use the account you want to remove.
- 2Open Profile
Select your profile tab from the app.
- 3Open Account & Safety
Your account controls and policies are available there.
- 4Choose Delete my account
Review the warning, then confirm permanent deletion.
This removes your authentication account, live profile, introductions, conversations, and uploaded profile photos.
Cannot access the app?
Email the monitored support team from the address attached to your Cupid account. Include “Account deletion request” in the subject. We will verify account ownership before deletion.
Request deletion by emailRetention
Deletion removes the authentication account, live profile, media, messages, introductions, and associated product data. When legally required or necessary to investigate and prevent abuse, a restricted incident record may retain the report reason or safety-feedback message, referenced content identifier, review outcome and timestamps, and an opaque internal account reference. It is not used to keep or reconstruct the profile.