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Account control

Delete your Cupid account

You can permanently delete your account directly inside Cupid. If you cannot access the app, our support team can help.

Fastest: delete in the app

  1. 1
    Sign in to Cupid

    Use the account you want to remove.

  2. 2
    Open Profile

    Select your profile tab from the app.

  3. 3
    Open Account & Safety

    Your account controls and policies are available there.

  4. 4
    Choose Delete my account

    Review the warning, then confirm permanent deletion.

This removes your authentication account, live profile, introductions, conversations, and uploaded profile photos.

Cannot access the app?

Email the monitored support team from the address attached to your Cupid account. Include “Account deletion request” in the subject. We will verify account ownership before deletion.

Request deletion by email

Retention

Deletion removes the authentication account, live profile, media, messages, introductions, and associated product data. When legally required or necessary to investigate and prevent abuse, a restricted incident record may retain the report reason or safety-feedback message, referenced content identifier, review outcome and timestamps, and an opaque internal account reference. It is not used to keep or reconstruct the profile.

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